Best Sports Gear in AIWOIT Sorting Goods Store

Must know before return and refund:

AIWOIT reserves the right to deny returned products or to refund only a portion of the amount already paid when it is suspected that the product has been used or damaged at the fault of the consumer. The consumer has the right to return within 14 days after receipt. Without giving any reason, the consumer can not return a product. The cost of returning the product is paid for by the consumer. The product must be unused, undamaged, complete and in the (undamaged) original packaging to be returned. The right of return does not apply to purchases that have been made to the specifications of the buyer.

In case of a refund take into account a processing period of 10 working days. We are depending on the payment provider company for the processing of a refund to an AIWOIT customer.

Can I cancel my order?

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.

Can I get a refund if something is wrong with my order?

Within 14 days of receiving the parcel, you can ask us for:

  • A full refund if you don’t receive your order
  • A full or partial refund if the item is not as described

Full refunds are not available under the following circumstances:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • The product is used, damaged, the original packaging is incomplete, and secondary sales are affected

All our products are backed with a 14-day money-back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.

Can I return an item for an exchange instead of a refund?

Yes, you can! Kindly Contact Us form to discuss the details with us.

Can I return my purchase?

All our products are backed with a 14-day money-back guarantee. Just contact us and we will refund the purchase price.

If you are not satisfied with your purchase, you can return it for a replacement or refund.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

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